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Assistance Programs

Oil Group Membership is free to anyone receiving assistance under any of the following programs. Proof of membership is required.

LIHEAP and USF
Maximum Monthly Gross Income Eligibility Limits
FFY 2015-2016
Household Size USF Program LIHEAP Program
1

$1,717

$1,962

2

$2,324

$2,655

3

$2,930

$3,349

4

$3,537

$4,042

5

$4,144

$4,735

6

$4,750

$5,429

7

$5,357

$6,122

8

$5,964

$6,815

9

$6,570

$7,452

10

$7,177

$7,611

11

$7,784

$7,769

12

$8,390

$7,928

  Note: If more than 12, add $606 for each person Note: If more than 12, add $159 for each person

LIHEAP

AssistanceThe New Jersey Low Income Home Energy Assistance Program (LIHEAP), which is administered by the New Jersey Department of Community Affairs, helps you pay for heating costs and may cover certain medically-necessary cooling expenses. Even if your heat is included in your rent, you may qualify, if you meet the eligibility criteria. You may submit an application for LIHEAP from November 1 through April 30. When you apply for LIHEAP, you are also automatically applying for the Universal Service Fund (see directly below), that covers natural gas and electricity. For more information, please call 1-800-510-3102 or click here.

USF (Universal Service Fund) - Energy

The State of New Jersey Universal Service Fund (USF), administered by the Department of Community Affairs (DCA), was created by the Board of Public Utilities (BPU) to help make energy bills more affordable for qualifying households whose annual household income is at or below 175% of the Federal Poverty Level (FPL). USF helps make energy bills more affordable for low income customers. If you are eligible, USF can lower the amount you have to pay for natural gas and electricity. When you apply for LIHEAP (see directly above), you are also automatically applying for USF.

For more information about USF, please go to www.energyassistance.nj.gov or call toll free at: 1-866-240-1347.

Temporary Relief for Utility Expenses (TRUE)

The Affordable Housing Alliance (www.housingall.org) is the administrator for the Temporary Relief for Utility Expenses (TRUE) program. The TRUE program, funded by the Board of Public Utilities (BPU), is an ANNUAL assistance program and is designed to help low to moderate income households across the state of New Jersey who are experiencing economic hardship and struggling to pay their electric and natural gas bills.

The TRUE energy assistance program benefits homeowners and renters who are NJ residents; are not receiving HEA benefits within the current heating season, not currently receiving USF benefits, facing a crisis situation that includes a documented notice of overdue payment for gas and/or electric service, and have a past history of making regular payments towards their utility bills.

Affordable Housing Alliance has partnered with Affiliate agencies in the different counties to assist local clients in completing the application process. Click here for a list of agencies.

Clients who have previously received a TRUE grant will be able to re-apply for utility assistance, one year after their last utility grant, of the same type. All program requirements must be met and all supporting documents will need to be re-submitted.

Note, grant recipients from the prior TRUE program (which terminated March 4, 2015) can re-apply for the new TRUE program 12 months after their last True award date. All program requirements must be met and all supporting documents will need to be re-submitted.

Clients who have previously received a PAGE grant will be able to re-apply for TRUE utility assistance, approximately 60 days after their last utility grant. Note, all PAGE program requirements must be met and all or some supporting documents will need to be re-submitted.

Payment Assistance for Gas and Electric (PAGE)

The Affordable Housing Alliance (www.housingall.org) is the administrator for the Payment Assistance for Gas & Electric (PAGE) program. The PAGE program, funded by the Board of Public Utilities (BPU), is an ANNUAL assistance program and is designed to help low to moderate income households across the state of New Jersey who are experiencing economic hardship and struggling to pay their electric and natural gas bills.

The PAGE energy assistance program benefits homeowners and renters who are NJ residents; have not have received USF in the past 6 months or HEA within the last heating season, facing a crisis situation that includes a documented notice of overdue payment for gas and/or electric service, and have a past history of making regular payments towards their utility bills.

Affordable Housing Alliance has partnered with Affiliate agencies in the different counties to assist local clients in completing the application process. Click here for a list of agencies.

Clients who have previously received a TRUE grant can apply to receive PAGE grant 60 days after the receipt of the TRUE grant. Note, all program requirements must be met and some or all supporting documents may need to be re-submitted.

The Alliance administers several utility assistance programs. If you are not sure which program you qualify for, please click here.

Application Locations for LIHEAP and USF

County Application Agency Phone Number Fax Number &
Hours of Operation

Atlantic

OCEAN Inc. Atlantic
County Division
76 W. Jimmie Leeds Road
Suite 103
Galloway, NJ 08205

(609) 677-6801

(609) 677-6805
Monday - Friday
8:30 A.M. – 4:30 P.M.

Atlantic

OCEAN Inc. Atlantic
County Division
Home Energy Assistance
1125 Atlantic Ave.
Room 624
Atlantic City, NJ 08401

(609) 345-1359

Monday - Friday
8:00 A.M. – 4:00 P.M.

Atlantic

2 West Glendale Avenue
Pleasantville, NJ 08232

(609) 677-8202

(609) 677-8206
Monday - Friday
8:30 A.M. – 4:30 P.M.

Bergen

Greater Bergen
Community Action Inc.
316 State Street
Hackensack, NJ 07601

(201) 968-0200
Ext. 7008, 4028

(201) 342-7452

Monday, Wednesday & Thursday
9:00 A.M. - 11:00 A.M.
1:00 P.M. - 3:00 P.M.
Thursday Extended Hours
5:00 P.M. - 7:30 P.M.

Bergen

At PSE&G (CSC)
214 Hudson St.
Hackensack, NJ 07601

 

Monday, Wednesday & Thursday
9:00 A.M. - 12 noon
1:00 P.M. - 3:30 P.M.

Burlington

Burlington County Cap.
1 Van Sciver Parkway
Willingboro, NJ 08046

(609) 835-4329
(609) 835-2464
(877) 332-2278

(609) 835-9647

Monday - Friday
9:00 A.M. - 5:00 P.M.

Camden

Camden County Council
On Economic Opportunity
5287 Route 70
Pennsauken, NJ 08109

(856) 910-1185
(856) 910-1180

(856) 910-1186

Monday - Friday
9:00 A.M. –5:00 P.M.

Camden

538 Broadway Ave.
Camden, NJ 08003

(856) 964-6887

 (856) 365-2784
Monday - Friday
9:00 A.M. –5:00 P.M.

Camden

Hispanic Family Center
Of Southern New Jersey, Inc.
2700 Westfield Ave
Camden, NJ 08105

(856) 541-2717

(856) 365-1862
Monday - Friday
8:30 A.M. –4:30 P.M.

Cape May

Puerto Rican Action
Committee of
Southern New Jersey
801 Washington Avenue
Woodbine, NJ 08270


(609) 861-5800

 

Cumberland

Gateway Community
Action Partnership
110 Cohansey St.
Bridgeton, NJ 08302

(856) 451-6330

(856) 455-7288

Monday - Friday
8:30 A.M. – 4:30P.M.

Essex

La Casa de Don Pedro
317 Roseville Ave.
Newark, NJ 07107

(973) 485-0795
(973) 485-0796
(973) 485-0701
Ext. 114

(973) 485-9984

Monday - Thursday
9:00 A.M. – 4:00 P.M.
Wednesday
9:00 A.M. – 7:00 P.M.
Closed for personal interviews every
Friday and the last week of every month
for data entry.
Drop off box is always available to
accept applications.
Open the second Saturday of each month
from 9:00 A.M. – 1:00 P.M.

Essex

600 Central Ave.
East Orange, NJ 07019

 

Monday - Thursday
9:00 A.M. – 4:00 P.M.
Wednesday
9:00 A.M. – 7:00 P.M.
Maximum 50 Clients a day, first come first served

Essex

80 Park Place
Newark, NJ 07102

 

Monday - Friday
8:30 A.M. – 4:00 P.M

Essex

59 Main Street
West Orange, NJ 07052

 

Monday, Tuesday & Thursday
9:00 A.M. – 4:00 P.M.
Wednesday
9:00 A.M. – 7:00 P.M.
Closed for personal interviews
every Friday and the last week
of every month for data entry

Gloucester

Gateway Community
Action Partnership
901 North Delaware Ave.
Paulsboro, NJ 08066

(856) 423-0040

(856) 423-3876
Monday - Friday
8:30 A.M. – 4:30 P.M.

Gloucester

Hispanic Family Center of
Southern New Jersey Inc.
21 Delaware Street
Woodbury, NJ 08096

(856) 848-7150

(856) 848-7152
Monday, Wednesday & Friday
9:00 A.M. – 5:00 P.M.
Tuesday & Thursday
10:00 A.M. – 6:00 P.M.

Hudson

Bayonne Economic
Opportunity Foundation
555 Kennedy Boulevard
Bayonne, NJ 07002

(201) 437-7222
Ext. 722,372,247,229

(201) 437-7220
Monday, Tuesday, Thursday & Friday
8:30 A.M. – 4:30 P.M.
Wednesday
8:30 A.M. – 6:00 P.M.

Hudson

Puertorriqueños Asociados
for Community Organization
346 Central Ave
Jersey City, NJ 07307

(201) 217-0583

(201) 479-5558
Monday & Thursday
9:00 A.M. – 7:00 P.M.
Tuesday, Wednesday & Friday
9:00 A.M. – 4:00 P.M.

Hunterdon

NORWESCAP
84 Park Ave, Unit E 104
Flemington, NJ 08822
Mailing Address
Housing & Energy Services
350 Marshall Street
Phillipsburg, NJ 08865

(908) 782-0612

(908) 454-1800
Monday - Friday
8:00 A.M. – 4:00 P.M.

Mercer

Mercer County
Administration
640 South Broad Street
Room 106
Trenton, NJ 08650

(609) 989-6858
(609) 989-6959

(609) 278-2758
(609) 989-0306
Monday - Friday
8:00 A.M. – 4:30 P.M.
Wednesday
8:00 A.M. - 6:30 P.M.

Mercer

PSE&G Office
15 West State Street
Trenton NJ 08609

 

Monday
10:00 A.M. – 12:00 Noon
Wednesday
2:00 P.M – 4:00 P.M

Mercer

Mercer County Connection
Hamilton Square
Shopping Center
Highway 33 at Paxson Avenue
Hamilton, NJ 08690

(609) 989-6858

Tuesday & Thursday
10:00 A.M. – 12:00 Noon
Call for Appointment
Saturday
10:00 A.M. – 12:00 Noon

Middlesex

Puerto Rican Action Board
90 Jersey Avenue
New Brunswick, NJ 08901

(732) 828-4510

(732) 828-4510

Monday, Tuesday, Thurday, Friday
9:00 A.M. – 5:00 P.M.
Wednesday
9:00 A.M. - 6:00 P.M.

Middlesex

313 State Street
Suite 301
Perth Amboy, NJ 08861

(732) 828-4510

(732) 214-1005

Monday, Tuesday, Thursday, Friday
9:00 A.M. – 5:00 P.M.
Wednesday
9:00 A.M. – 6:00 P.M

Middlesex

100 Cooke Avenue
Carteret, NJ 07008

(732) 828-4510

 (732) 214-1005
Monday & Tuesday
9:30 A.M. – 12:00 Noon
1:30 P.M. – 5:00 P.M.
Wednesday
9:30 A.M. – 1:00 P.M
2:30 P.M. – 6:00 P.M

Monmouth

Affordable Housing Alliance
59 Broad Street
Eatontown, NJ 07724

(732) 389-2204

(732) 440-4765
Monday, Wednesday,Thurday & Friday
8:00 A.M. – 5:00 P.M.
Walk Ins - 9:00 A.M - 4:00 P.M.
Tuesday
9:00 A.M. - 6:00 P.M.
Walk Ins - 9:00 A.M - 6:00 P.M.

Monmouth

20 Gibson Place,
Suite 200
Freehold, NJ 07728

(732) 389-2204

(732) 414-6607
Monday
9:00 A.M. – 6:00 P.M.
Walk Ins - 9:00 A.M. - 6:00 P.M.
Tuesday - Friday
8:00 A.M. – 5:00 P.M
Walk Ins - 9:00 A.M. - 4:00 P.M.

Monmouth

1828 West Lake Ave.
3rd Floor
Neptune, NJ 07753

(732) 389-2204

(732) 455-8182
Monday  - Friday
9:00 A.M. – 4:00 P.M.

Monmouth

New Jersey Natural Gas Co.
622 Lake Avenue
Asbury Park, NJ 07712

 

Fridays
9:00 A.M. – 4:00 P.M.
App drop off only site

Morris

Morris County Organization
for Hispanic Affairs, Inc.
95 - 97 Basset Highway
Dover, NJ 07081

(973) 366-9025
(973) 366-1131

(973) 361-7878
Monday - Friday
9:00 A.M. – 5:00 P.M.
Tuesday
9:00 A.M. - 7:00 P.M.
Fist Saturday of the month
(unless is a holiday weekend)
9 A.M. - 12:00 Noon
Drop-Off Mail Box Available
During Business Hours Only

Morris

Morristown Office
45 Clyde Potts Ct.
Morristown, NJ 07960
Mailing Address:
95 - 97 Basset Highway
Dover, NJ 07081

(973) 644-4884
(973) 644-5627

(973) 644-4878
Monday, Tuesday, Thursday & Friday
9:00 A.M. – 5:00 P.M.
Closed Wednesdays
Drop-Off Mail Box Available
During and After Working Hours

Morris

Butler Office
10 High Street
Butler, NJ 07405

 (973) 838-3885

(973) 400-8441
Wednesdays Only
9:00 A.M. – 5:00 P.M.
First Saturday of the month
(Unless is a holiday weekend)
9:00 A.M - 12:00 Noon

Ocean

OCEAN Inc.
52 Hyers Street
PO Box 1029
Toms River, NJ 08754

(732) 244-9041
Ext. 16

(732) 244-3962
Monday - Friday
9:00 A.M. – 4:30 P.M.

Ocean

OCEAN Inc.
304 Route 9
Waretown, NJ 08758 

 (609) 549-5822

(609) 549-5788
Monday - Friday
8:30 A.M. - 4:30 P.M.

Ocean

507 River Avenue
Lakewood, NJ 08701

(732) 942-3405
Ext. 223

(732) 942-3409
Monday - Friday
8:00 A.M. – 4:30 P.M.

Passaic

Passaic County Administration
LIHEAP/USF
930 Riverview Drive
Suite 250
Totowa, NJ 07512

(973) 569-4032

(973) 812-3160
Monday - Friday
8:30 A.M. – 4:30 P.M.
Walk-In Hours
Monday - Thursday

Passaic

200 Memorial Drive
Room 125
Paterson, NJ 07505

(973) 569-4032

(973) 812-3160
Monday - Friday
8:30 A.M. – 4:30 P.M.
Walk-In Hours
Monday - Thursday

Passaic

330 Passaic Street
Human Services - 1st Floor
Passaic, NJ 07055

 

Monday, Tuesday, Thursday
10:30 A.M. - 3:30 P.M.

Salem

Gateway Community
Action Partnership
14 New Market Street
Salem, NJ 08079

(856) 935-0944
Ext. 2104

(973) 812-3160
Monday - Friday
8:30 A.M. – 4:30 P.M.
Walk-In Hours
Monday - Thursday

Somerset

NORWESCAP
120 Finderne Avenue
Bridgewater, NJ 08807
Mailing Address
Housing & Energy Services
350 Marshall Street
Phillipsburg, NJ 08865

(908) 685-3033

(908) 454-1800 Monday - Friday
8:30 A.M. – 3:00 P.M.

Sussex

NORWESCAP
15 Cork Hill
Franklin, NJ 07416
Mailing Address
Housing & Energy Services
350 Marshall Street
Phillipsburg, NJ 08865

(973) 209-7549
(973) 383-6020

(973) 209-7553
Monday - Friday
8:30 A.M. – 2:00 P.M.

Union

PROCEED
1122 East Grand Street
Elizabeth, NJ 07201

(908) 351-7727
Ext. 292

(908) 393-7620
Monday - Friday
8:30 A.M. – 4:00 P.M.
Drop Off Box
8:30 A.M. - 8:00 P.M.

Union

120 West 7th Street
Suite 217
Plainfield, NJ 07060
Applications Mailing Address:
1126 Dickinson Street
Elizabeth, NJ 07201

   

Warren

NORWESCAP
350 Marshall Street
Phillipsburg, NJ 08865

(908) 454-4778

(908) 454-1800
Monday - Friday
8:00 A.M. – 4:00 P.M.

 

NJ SHARES

NJ SHARES is a non-profit corporation that provides assistance to individuals and families living in New Jersey who are in need of temporary help in paying their energy bills. To qualify for NJ SHARES, a person or family must be facing a financial crisis and not be eligible for welfare or other income-based energy assistance programs. Recipients must also have a history of good-faith payments of their utility bills. Applications for NJ SHARES grants can be made at any of the more than 150 participating social service agencies throughout the state. Upon approval, recipients may receive a one-time grant of up to $700 for gas and up to $300 for electric (or up to $700 for an all-electric home).

Please call NJ SHARES at 1-866-657-4273 or visit them at www.njshares.org.

Comfort Partners

This Program is designed to improve energy affordability for income eligible households through direct installation of free energy efficiency measures and education about steps everyone can take to save energy. Participants are asked to partner with the program to develop and carry out a household energy savings Action Plan.

For more information please call 1-888-773-8326 or click here.

Winter Termination Program

Administered by the BPU, the Winter Termination Program (WTP) protects specific categories of customers from having their gas or electric shut off between November 15th and March 15th. Those enrolled in specific programs (such as SSI, Temporary Assistance to Needy Families, USF and Lifeline) are protected by WTP, and an additional "catch-all" category is included for people unable to pay their utility bills because of circumstances beyond their control such as unemployment or illness

For more information on the Winter Termination Program, please call 1-800-624-0241.

Citizens Energy / JOE-4-OIL

What is the JOE-4-OIL Heat Program?

The Oil Heat Program offers free heating oil to people in financial need who can't afford to pay their heating bills. Each eligible household is allowed a one-time delivery per heating season of 100 gallons of home heating oil for free.

Phone: 1-800-JOE-4-OIL or 1-800-563-4645 or visit their website at www.citizensenergy.com.

Equal Payment Plan

Sometimes affordability is as simple as an equal payment plan. Call your service provider and ask to be placed on an equal payment plan, so that you can pay the same amount every month and avoid high spikes in your bill.

Lifeline Program

The Lifeline Utility Assistance Program is for eligible low-income senior citizens and the disabled. Lifeline benefits help eligible homeowners and renters with electric and natural gas costs. You may apply for Lifeline by filling out the PAAD application. Call 800-792-9745 or visit the website at www.nj.gov/health/ and click on "Senior Benefits" for more information.

WARMAdvantage Program

Rebates Available for:
Gas Water Heater
Heat Pump Water Heater
Solar Water Heater
Heat Pumps
Oil Furnace
Gas Furnace
Oil Boiler
Gas Boiler

The WARMAdvantage Program provides rebates for high efficiency home heating systems and/or water heaters. To be eligible you must purchase, install, and operate a heating system and/or water heater that meets all applicable efficiency requirements.

WARMAdvantage Program

CONTACT:
Customer Assistance - WarmAdvantage/COOLAdvantage Program
New Jersey Clean Energy Program
Phone: (866) 657-6278
Web site: www.NJCleanEnergy.com

COOLAdvantage Program

Rebates Available for:
Central Air Conditioners
Ductless Mini-Split A/C System
Air to Air Heat Pump
Geothermal Heat Pump

The COOLAdvantage Program provides rebates for energy efficient central air conditioners or heat pumps as well as "best practices" on proper sizing and installation that affect operating efficiency.

COOLAdvantage Program

CONTACT:
Customer Assistance - WarmAdvantage/COOLAdvantage Program
New Jersey Clean Energy Program
Phone: (866) 657-6278
Web site: www.NJCleanEnergy.com

Home Performance with Energy Star Loan Program

Home Performance with ENERGY STAR offers "whole house" solutions to reduce both your energy costs and carbon footprint. Installing energy efficient upgrades in your home can save you up to 30% on energy costs and increase the comfort, safety, and durability of your home.

Phone: (866) 657-6278
Web Site: www.njcleanenergy.com/renewable-energy/home/home

NJ EASE

NJ EASE (New Jersey Easy Access, Single Entry) (CLICK HERE for full details) is the easy way for seniors and their families to get information about and access senior services.

NJ EASE is one toll-free telephone number to put you in touch with someone to help you learn about and apply for important programs and benefits. NJ EASE staff members are trained to provide you with answers and information on a wide variety of topics, including:

  • Healthcare
  • Insurance
  • Home Care Services
  • Long Term Care Options
  • Transportation
  • Social Activities
  • Nutrition
  • Volunteer Opportunities
  • And more...

NJ EASE promotes independence, dignity and choice for New Jersey's older adults. For more information, call 1-877-222-3737 or visit www.state.nj.us/health/senior/sanjease.shtml.

Telephone Assistance

The telephone assistance program provides a discount on your monthly bill. Eligibility is determined based on your income or participation in other assistance programs. In general, if you participate in any of the following programs you also may qualify for telephone assistance: Supplemental Security Income (SSI), Temporary Assistance to Needy Families/Work First New Jersey (TANF), General Assistance, Lifeline Utility Credit/Tenants Lifeline Assistance, Pharmaceutical Assistance to the Aged and Disabled (PAAD), Supplemental Nutrition Assistance Program, Home Energy Assistance Program (LIHEAP/HEAP), Medicaid, Federal Public Housing Assistance, National School Lunch Program.

Telephone assistance is available to you if you are a qualified residential telephone customer. When you are seeking telephone assistance, please keep in mind that each telephone company and/or each program has different eligibility requirements, different benefits available and different restrictions. Some programs have restrictions on the optional services available to participants.


The following list of telephone service providers participate in Lifeline Assistance and Link Up programs in New Jersey:

1) If you are a Verizon New Jersey customer, please call NJSHARES at 1-888-337-3339 or visit them at NJSHARES for more information.

2) CenturyLink/United Telephone Company of New Jersey – 1-800-201-4099 – www.centurylink.com/Pages/Support/LifeLine

3) Warwick Valley Telephone Company - 1-800-952-7642

4) Tracfone - 1-800-977-3768 - www.safelink.com

5) Nexus - 1-877-870-9222 CustomerFeedback@REACHOUTMOBILE.COM

6) Virgin Mobile - To learn more about Assurance Wireless and to apply, New Jersey residents should call 1-888-898-4888, or visit www.assurancewireless.com. Information is available in English and Spanish.

NJ 2-1-1

Dial 2-1-1 any day, at any time for confidential referrals to local health and human service assistance services or search NJ 2-1-1's online database at www.nj211.org. NJ 2-1-1 is funded by the United Ways of NJ in partnership with the State of NJ.

Have Your Home Weatherized

What is Weatherization?

Weatherization is the installation of home energy efficient measures to help reduce energy bills.

Eligible participants are provided with:

1) A free home energy audit to see how energy efficient a home is and how much money can be saved on energy bills through weathization.

2) Installation of recommended free energy efficiency measures, which may include energy efficient applicance replacement at no cost.

There are two free Weatherization programs in New Jersey:

COMFORT PARTNERS: Comfort Partners is an energy saving and education program from qualifying low-income customers sponsored by the Board of Public Utilities' NJ Clean Energy Program. Call 888-773-8326 or go to: www.njcleanenergy.com and click on "Residential" (electric and gas heat only).

WEATHERIZATION ASSISTANCE PROGRAM: This department of Community Affairs program assists qualified, low income households in weatherizing their homes, improving their heating system efficiency and conserving energy. Households that apply for USF or LIHEAP can check a box on that application to request weatherization. For more information, go to: www.energyassistance.nj.gov

Federal & State Earned Income Tax Credit (EITC)

The amount of the EITC depends on your total earnings and family size. If you receive the federal EITC and earn less than $20,000 a year, you may be eligible for the state EITC. To apply: for the federal EITC call 1-800-829-3676 or visit www.irs.gov, for the state EITC call 1-888-895-9179 or go to www.state.nj.us/treasury/taxation.

New Jersey Citizen Action Oil Group
1040 Kings Highway, Suite 308
Cherry Hill, NJ 08034
oilgroup@njcitizenaction.org
Phone: 1-800-464-8465
Fax: 856-414-1054
 
Copyright © New Jersey Citizen Action Oil Group All rights reserved
 
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